A fair, clear
refund policy.

You may cancel a subscription at any time from your billing settings or by contacting support. Cancellation stops the next renewal. Unless a refund is approved under this policy, paid access remains available until the end of the current billing period.

You may request a refund within 14 days of your initial purchase if you have not made substantial use of the paid service. We may also issue a full or partial refund for a duplicate charge, an incorrect charge, a service that was materially unavailable, or another situation where applicable law requires it.

Eligibility depends on the purchase date, service usage, payment circumstances, and any consumer protections that apply to you.

Except where required by law, refunds are not provided for a change of mind after substantial use, unused time following a late cancellation, failure to cancel before renewal, or accounts suspended or closed for violating our Terms of Service.

Contact us using the email address below and include the account email, payment date, amount, payment provider, transaction or invoice reference, and the reason for your request. Please do not send complete card or bank details.

We aim to review complete requests promptly. Approved refunds are returned to the original payment method. Your bank or payment provider may require additional time to display the credit. Fees or currency-conversion differences charged by third parties may not be recoverable.

If a purchase was billed directly by an app store, reseller, or other third party, its refund rules and request process may apply. We will help identify the appropriate provider when possible.

Please contact us promptly if you believe a payment is unauthorized or incorrect so we can investigate. Nothing in this policy limits rights that cannot be excluded under applicable consumer law.

Have your transaction reference and account email ready, then contact our billing support team. Never include complete card or bank details.